Is your Discovery Plus App not working on your Android, iOS phone, or Smart TV? are you facing not loading, playback, DRM, Buffering, or error 400?
If so, rest assured! This article isn’t just about simple troubleshooting. It delivers straightforward solutions to get you streaming again, along with in-depth fixes for even the most stubborn issues.
What Exactly is Going on with Discovery App?
Discovery Plus, an infotainment app offered by the networks behind channels like HGTV, Food Network, TLC, ID, Animal Planet, and the Discovery Channel, provides a unique viewing experience.
The streaming service might not offer movies or TV shows like Amazon Prime, Hotstar, or Netflix, but it boasts an unmatched library of 10,000 hours of original infotainment content, a collection that keeps growing each hour.
This application allows viewers to watch their favorite tv shows not only from the Discovery channels but from other channels as well from the Discovery network.
You can watch TV shows like Man vs Wild, Into the Wild, Project Runway, Gold Rush, and more for free. Furthermore, it allows you to stream unlimited TV shows and documentaries in FHD quality on your phone or smart TV.
However, some users may experience issues.
If you encounter problems such as the following, this post is for you:
- Discovery+ Not working on Samsung TV
- Getting Error 400 constantly.
- App crashing, not loading, playback or DRM issues.
- Discovery+ Not working on Firestick.
- This video is not working in your country.
- Discovery Plus Not working on Roku.
- Discovery+ Not working on Xbox one.
- This app is not working on your Sony TV.
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Why is my Discovery plus app not working
Here few reasons Why your Discovery app not working
- Server/Network related issues.
- The app might be not updated to the latest available version.
- The app might be not available in your country. This app yet to available in all countries arround the globe
- Offered content might not available in your country. Some kind of content is usually restricted by local law authorities.
- App data or cache might get corrupted.
- Device-specific Bugs, Glitches, and issues.
Basic App troubleshooting
If your Discovery Plus app suddenly stops working or crashes continuously, here are a few basic troubleshooting steps you can follow:
- Update if there is an update: Update the app to the latest available version if an update exists.
- Close and restart: Close the app, navigate to your home screen, close all recent apps, and relaunch the Discovery Plus app.
- Phone restart: If restarting the app doesn’t work, restart your phone and see whether the app is stable afterward.
- Check for server outage: Perhaps Discovery+ servers are down? Check and ensure this isn’t the case.
- Clear app cache: Over time, any app accumulates large cache and data files. This holds especially true for streaming applications. Clear out the app cache and data.
- Reinstall the app: When none of the above-mentioned steps yield any results, uninstalling and reinstalling the app might just do the trick.
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Fixing Some Advance Issues
Not all errors can be fixed by simply clearing out your mobile app cache or restarting the app.
There are some specific errors within this app that need to be sorted out by following a specific set of troubleshooting steps.
Here are a few of those errors with the Discovery mobile app.:
Fix “This video is not available in your current region”
If you are seeing this error, this simply means that a particular video is not available in your country.
YouTube applied that kind of filter all the time due to legal, religious, or other regions.
For mobile applications, this kind of issue is very rare.
If Discovery blocked the video in your country you can really watch, it unless you want to try VPN.
Resolve Discovery plus com error 400
Error 400 is an HTTP error that indicated that right now at the moment server can not process your request.
It could be happened due to a number of reasons ranging from server timeout, server glitch, client error or if URL typed wrong.
In the majority of cases, this kind of issue is not devices specified.
In layman’s terms, it means you can’t do what you are doing right now, you can try again letter when it is fixed.
How to fix DRM error messages
DRM could appear due to limitations to watching specific shows or episodes depending on your location.
It could be also due to the HDMI cable.
Here are what troubleshooting steps you can try:
- First, turn off your device completely.
- If you connect your device with an HDMI cable, unplug it from both ends.
- Turn your devices on.
- Now Replug the cable and open the app again.
See if that fixes the issue.
Playback, Buffering, Freezing and Loading issues
Playback errors, too much buffering, Freezing while playing, and taking too much time to load all point toward a weak internet connection.
Here is what you can do:
- First off check your internet speed by visiting https://fast.com.
- If you are not getting good speed it is your network issue.
- If you are getting good speed it could be a server issue.
- Try closing the app reboot your device and open app again.
Fix app crashing, not loading or opening error
If either app or website is not loading or crashing continuously, here is what you can do:
- First close Discovery+ and all its instances.
- Clear your browser history, cache, and data. For app clear out app cache and data.
- Open Discovery+ again and see if you can start watching videos.
If you are having this or any error continuously you can contact the support team.
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When nothing Works: Contact Support
If your error is still not resolved or you need assistance you can contact Discovery+ support.
Support is available via chat, mail, and ticket.
Here is how you can contact them:
- Contact team via email: hello@Discovery.com.
- Submit a Request: https://help.Discoveryplus.com/hc/en-us/requests/new.
- Chat with a chatbot: Visit https://help.Discoveryplus.com/hc/en-us and tap on. the chat icon on the bottom right corner.
