HBO Max App Not Working: Fix Stuck, Crashing, Outage & Loading

Is HBO Max App Not Working on your Android, iOS, Firestick, Roku & Smart TVs and you are facing issues like Videos not Playing, Server outage, Connection time out, being stuck on starting screen, or simply content not loading?

Then you are on the right page. Because here in this troubleshooting guide, I am going to show you how to fix those issues.

How to fix HBO Max App not working errors

HBO Max App Not Working? Fix Crashing, Outage, Loading

HBO Max Similar to Netflix, and Hotstar, Disney Plus is An On-Demand video content Provider which works on a Subscription based model.

The HBO Max app is presented by Warner Media Global Digital Services and LLC Entertainment.

This comes from the Same Tv Channel that produced Shows like Game of Thrones, Westworld, and many other great series.

Suggested: HBO Max TV Sign-in not working

of course using this Application you can watch all of the HBO Shows plus content offered from DC, Cartoon Network, TCM, Adult Swim, Studio Ghibli, Looney Tunes, Crunchyroll, and more.

Subscribers have unlimited access to thousands of hours of entertaining content on their phones, their Android or Apple Smart TV, PC, Roku, Amazon Firestick, and other devices that support this App.

Here is the list of features that the application offers you-

  • All of HBO’s Content along with HBO Originals, Critically acclaimed movies, and TV shows available.
  • Offers parental controls for the users who are using this Service for their kids. Flexible parental control allows users to choose what kind of content their kids can watch.
  • Subscribers can download videos for offline Bing watching letters. This option is available for phones and tablets.

Please do remember that currently, this Application is available only in the United States and a few other U.S. Territories.

HBO Max app crashing

Before proceeding to troubleshoot you must note that So not all of us can subscribe to this service.

But I hope just like Amazon Prime and Netflix it will be available soon all around the world or most countries.

However, at this moment it is not available in all countries, So if you install this App in any part of the world you can’t access this.

Even with a VPN, You will not be able to use it.

Even when you face errors like page, not loading, Server Down error, Videos buffering indefinitely, Videos not playing, and outage.

You can follow this Troubleshoot guide to fix your HBO Max Not Working issue.

HBO MAX App not Working on Android & iOS

Smartphones are becoming a mainstream device to watch content, Specially after the arrival of Video-On-Demand services, where you can watch video content of your choice anytime.

Using the internet you can watch any TV show anytime as per your choice and comfort, unlike Cable Tv where you have to wait for your favorite TV show.

and in case you miss the episode you can’t watch it there unless they broadcast it again.

on the other hand, using the Mobile phone you can watch your favorite shows anytime, anywhere, and how much you want.

This Application is available for your iOS and Android mobile phones, and tablets and allows you to watch your favorite shows, and movies without any ads or any other kind of interruption.

However, there are some bugs mobile users can face-

  • App Constantly losing Connection.
  • Media controls not working correctly.
  • Continuously Crashing.
  • Videos not loading, Screen not loading.

If you face this kind of error-

  1. First, make sure that you have a constant internet connection.
  2. You can check your internet speed on a speed test or any other website which provides you with internet speed.
  3. Try out Clearing cache and history and re-login to your account again.
  4. Check if the web version is working correctly using your web browser.
  5. If it’s a Network outage or server-side issue because of scheduled maintenance, it can be fixed shortly. You can check official Twitter for more info.

If it’s not a server issue and not fixed by clearing cache and history then it’s most likely a bug in the App.

In that case, it can be fixed only by the developer. You can contact customer support for more information at

Not Working on Samsung Smart TV, Apple TV, Firestick, or Roku

Samsung Smart TV works on the Android Operating system, and So does the Amazon Firestick, and Roku.

If it’s not working for you, You can take similar steps that we have taken for Android and iOS mobile phones.

If this problem is related to your device only Clearing the cache and history will help.

Also just like I mentioned already make sure that you are not using VPN and Also really in the service area.

If you are using a VPN connection or any kind of Web Proxy then first try to disable it.

If that doesn’t fix your problem it may HBO Max outage or server-related issue, in both of those cases you can contact customer support.

Suggested: HBO Max App not Working on Apple TV

HBO Max is Stuck on the Loading Screen

HBO Max stuck on the loading screen is a common issue faced by the user on mobile phones and Smart TVs.

If this app is stuck on the starting screen or while loading a Video, it could be due to one of the following reasons-

  • Inconsistent network connection – Slow, inconsistent network is most likely the root cause of buffering and content not loading. Check your router/modem, reboot it, and clear the network cache to fix the problem.
  • HBO Max Down – If the website is down due to heavy traffic, some server-side glitch, or because of scheduled maintenance.
  • Low Running Memory – Low Memory (RAM) of the streaming devices can also cause the problem. Especially the device which has less than 2GB ram. To fix this clear all the apps running in the background, reboot your device, and check if that fixes the problem.

HBO Max Server down or Outage

Time by Time Websites goes under maintenance to fix bugs, provide more features and upgrade their service for the users.

It’s completely normal and mostly happened during the hours when most of the users do not use its services.

If you are unable to use this App on any of the devices from any of the Accounts then it can be server maintenance.

If Is HBO Max App is Not Working You can Check the Server outage or if HBO Max is Down from DownDetector or from the official Twitter page.

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Why does my HBO Max say I am offline?

This error usually appears due to a slow or no internet connection. If you are having this issue, make sure to check your internet connection and try again

Why is HBO Max not working on Firestick?

HBO Max is available on almost all streaming devices including Firestick. Make sure to install a compatible version on your Amazon Firestick.

How to fix HBO Max not playing movies?

Buffering issues are usually caused by slow network speed or server-related issues. Check both your internet speed and server outage.

Why is HBO Max not working on my Computer?

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Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra

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