Xfinity Stream App Not Working? – Fix Crashing, Loading Errors

You can Troubleshoot the Xfinity Stream app not working in error pretty easily. Whether you are having a common issue like crashing, buffering, Roku error 500, the System isn’t compatible, unable to cast, or any other problem.

You can follow this ultimate troubleshooting guide to fix Xfinity App issues on your Android, iOS, Roku, Firestick, and Smart TVs.

The Xfinity Stream app not working

Xfinity App is a streaming platform that allows you to turn any screen into a TV.

This mobile TV Application is available for Xfinity internet users to download and access freely without any additional costs.

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Xfinity Stream app service is included in your services already.

So once you download this app you can access your favorite TV channels on your Android, or iOS Smartphone along with any Smart TV.

Furthermore, you can also install Xfinity TV on your Roku or Amazon Firestick to enjoy live sports, news, and On-Demand video content.

It is available for you to download on the iOS App Store, Google Play Store, and Amazon App Store for free.

But in some cases Xfinity App not working as expected.

If you are having any kind of issues like Buffering, Not Responding, White screen, or App crashing during the launch this post is for you.

Following this short troubleshooting guide, you will be able to Fix your Xfinity Stream app not working error.

How to Fix Xfinity not working on Smartphone

There are various reasons that cause the Xfinity Stream app not working issue.

And the troubleshooting is different for each one of them.

Here is a few of the most common reason that may cause the Xfinity App not responding error-

• You are using the Older version of this app which is no longer supported.
• The issue is network related.
• This app is not supported on your device.

The first thing that you have to check if you are having issues with is your Internet connection.

Make sure that it is working properly.

Also, check if there is a new version is available.

Update to the latest version as soon as possible.

If you are having issues still, you can follow the general troubleshooting steps below for your Android/iOS mobile devices.

For Android Phones:

1. First long tap on the Xfinity Stream app icon till you see the settings option.
2. Tap on the App info button that would see.
3. Now tap on Storage Usage or a similar option.
4. Hit the Clear Data and Clear Cache options.
5. Reset your internet setting and turn off WiFi.
6. Reboot your Mobile phone, Connect to the internet, and open the app again.
7. Check if that fixes the problem.

For iOS iPhone, iPad, and other Apple mobile devices:

1. Tap on App, Choose app settings, and look for Clear cache and app data option.
2. Clear both app cache and app data.
3. Reboot your phone.
4. Login to the Xfinity app and see if it is working again.

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Your System isn’t compatible with Xfinity Stream

Most of the time it’s not the error but simply the compatibility issue.

The first thing you have to do if you face the error code “Your System is not compatible with Xfinity Stream” is check that your device really fulfills the system requirement.

Checking the system requirement is quite easy.

You can look for system requirements on its App Store page.

For PC and other similar devices, you can look at the official website.

This problem usually appears on PC, If that’s the case:

1. Make sure to use Modern web browsers like Chrome or Firefox.
2. Disable Ad-Blocker, VPN, or any other extension that may interfere during connection.
3. Try Streaming again.

Hopefully, that will fix the problem for you.

Xfinity App not working on Roku error 500

Xfinity App not working on Roku error 500 is one of the most issues which is hunting users for a long time.

Luckily you can fix this kind of issue pretty easily, Here is what you have to do:

1. First Disconnect your coax cable from the Modem or router.
2. Now Power cycles the modem or router and reconnects your coax cable.
3. Connect your device to the internet and see if the problem is fixed.

If that does not fix your problem then the error might be with your Roku device, in that case:

1. First Highlight the Channel with your Roku remote, and remove the channel.
2. Now navigate to Settings > System > System Restart.
3. Reinstall the channel and see if it starts working.

Hopefully, this would fix Roku error 500 or any other Xfinity not working on the Roku problem.

Xfinity Stream not working on Firestick

The most common reasons behind this error are:

• Your Device may be running out of storage.
• For the network-related issue, Make sure that your internet connection is stable.
• Xfinity app may be out of date check the latest version Amazon app store and update it as soon as possible.

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Xfinity stream App not working on Samsung, LG, or any other Smart TVs

The chances are the problem is not specific to your Android TV brand.

The issue may be different altogether.

In case you are having a streaming problem on your Samsung smart TV, LG Smart TV, or Android-based smart TV of any other brand, here is what you can try:

1. First Make sure that you are connected to the Xfinity network and connection is stable.
2. Turn off your Smart TV, and Modem/Router and unplug them both from the power source.
3. Wait for at least 30 seconds before you plug them both.
4. First, turn on your modem and after a few moments your TV.
5. Open the Xfinity app again and see if that is working.

Unable to Cast via Xfinity Stream App

The solution is very well dependent on the medium that you are using to cast your screen to other devices.

For example, you can cast using HDMI Cable, a Chromecast device.

You can also use the built-in Casting option but since the majority of Streaming applications use encryption this will not work and the only thing you would see on the other device is a black screen.

Further FAQs