Ethernet not working but WiFi is on Windows 10/11, XBOX, Router

Sarvin Batra
8 Min Read

Is Ethernet not working but WiFI is on your Windows 10, Windows 11 PC, XBOX Gaming console, or your Router not Detecting ethernet cable?

Here we are going to discuss how to troubleshoot when Ethernet is not working on your Device but not due to no Internet connection.

How to fix Ethernet is not working problem

Ethernet not working but WiFi is

You can fix the Ethernet not working problem by first identifying the root cause of the problem.

Just in case, most of the time when Ethernet stops working on your device this could be due to one of these reasons-

  • Your Ethernet cable might be broken or Damaged.
  • The LAN option on your router might be switched off.
  • There could be some issues with the Ethernet socket on your PC or router.
  • Ethernet might be disabled for some reason on your PC or device.

Considering you are facing this issue due to one of the reasons mentioned above.

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Here is what you can do to fix the ethernet not working error-

Check of LAN configuration

Botched Internet connection configuration might be also the reason why the Ethernet cable is not working.

First, you have to check if the LAN light is blinking if not, it means that either LAN Cable is not connected or broken or the LAN option is disabled in the Router configuration.

Check for your modem manual and enable the LAN option if it is disabled there.

Check if the cable is Broken

Most of the time LAN cable is the culprit behind this kind of issue.

So that is the reason why first you have to check your Ethernet cable by connecting to any available device.

If it’s working with another device but not in the device in question problem might be with your device.

If it’s not working on any of the problems of the device is with your Router setting or this cable.

Considering we already checked our modem configuration in the previous step, the problem might be with your cable.

Check for the Ethernet setting on your Device

When Ethernet not working only on one Device but the cable working on the other using the same cable, it’s clear that there is some fault with that device only.

It might be some setting issue or problem with your ethernet socket on that device.

Fortunately, the latter happens rarely.

And depending on your device we can easily fix ethernet settings.

Generally what you can try is first disconnect from WiFi, Connect the LAN cable and check if it working.

Also, check if LAN is disabled in network settings.

Ethernet is not working but WiFI is on Windows 10 & 11

For Windows 10, here are the steps that you can try to fix Ethernet connections problems-

Ensure the problem is not with Cable

  1. Disable or Disconnect from your WiFi if your computer is connected to a Wireless network.
  2. First, try to power cycle your router. Do the same for your Windows 10 PC.
  3. See if you can see a Computer icon instead of the WiFi logo where you see the connected icon.
  4. Disconnect the LAN cable and connect it again and make sure it is inserted properly on both sides.

Fix Ethernet connection problems in Windows

Once you confirmed that the problem is not with the Cable or router here is what you have to do in the settings –

  1. First, open the search bar Settings > Network & Internet and check your Ethernet connection status.
  2. Make sure you see connected under the network name.
  3. If there is an issue in the connection you will see an error their indicating ‘Action Needed’.
  4. You can troubleshoot Ethernet settings from there.

Fix the problem by Uninstalling Ethernet network adapter Driver

Sometimes the issue is caused by a faulty or outdated Ethernet driver.

You can uninstall and install the latest version available of the Ethernet driver by-

  1. Open Search and look for device manager.
  2. In the device, the manager looks for the Network adapter and chooses the ethernet driver.
  3. Right-click to uninstall the device and attempts to remove the driver for this device and finally uninstall.
  4. Restart your PC once you uninstall the driver.

Once the PC is rebooted your PC will look for the Latest available Ethernet driver automatically.

Fix Ethernet network settings with command Prompt

On your Windows search bar search for “Command Prompt” when it appears, click on run as administrator.

Once CMD is open type the following commands there, one by one-

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

Reboot your Windows system and see if the problem is fixed.

Ethernet not working but Wifi is on XBOX

  1. First, try to power cycle your console and do the same for your network hardware if that does not work.
  2. Test your network by navigating to – System > Settings > General > Network settings > Test network connection.
  3. Try using a different port. Check with different cables as well, if possible.
  4. Try using that LAN cable with a different device to ensure that there is no issue with the cable.

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Router not Detecting ethernet cable

Is your Internet Router not detecting the Ethernet cable?

This problem happened most likely after a sudden power outage or if there is some issue with your ISP.

When we turn on our Router, it takes some time to connect to the internet.

But even after waiting for longer than a few minutes it still not recognizing the Ethernet cable, this indicates some issues.

Here are some reasons why it happened-

  • Botched Ethernet setting in the router.
  • ISP might have some issues connecting you to the internet.
  • The issue with your Ethernet cable.
  • The issue is with the router itself.

Here is what you can do when your Internet router does not recognize the Ethernet cable-

  1. Most Router comes with more than one port. If it does not work with one port, try connecting with a different one.
  2. Check the router setting page. Make sure that LAN/Ethernet connection is enabled there.
  3. Try rebooting the Modem and see if it is working again.
  4. Ensure that problem is not with your Computer or the device to which you are connecting.
  5. Check another Ethernet cable if possible.
  6. If the WiFi is not working as well, Contact your ISP and ask if there is any Internet issue going on right now.
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Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra
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