WeTransfer app Not Working? Here’s What to Do and Alternatives

Is WeTransfer App not working as it is supposed to? like transferring files online and you are unable to upload or download files? In this post, we are going to explore the reasons why the WeTransfer app is not working for you, What steps you can follow to prevent or fix these problems, and some alternatives when it still not works after trying everything.

Why WeTransfer not working for me?

WeTransfer gives you the ability to transfer large files online whether you want to send them from your PC or Phone.

But even with all these features offered, users may also face some glitches, server outages, issues, and errors while either uploading or downloading files.

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Most of the time it may happen due to restrictions that they placed on users but there are some external causes as well.

Here are a few reasons Why the WeTransfer app not working for you –

  • You might have exceeded the transfer limit set by We Transfer.
  • The transfer that you might try to load could have expired.
  • There is an issue with your Internet connection which is preventing you from uploading or downloading a transfer.
  • The WeTransfer server might be down right now, interrupting most of the services offered by them.
  • If you are using WeTransfer on a Web browser such as Chrome, it could be due to cookie-related issues.
  • On your web browser, any other third-party extension might have interfered with the upload or download process.

How to Fix WeTransfer Not Working Errors

WeTransfer is one of the most popular online file transfer solutions for sending large files from one computer online.

It has its own mobile application available for both iOS and Android phones providing the same set of features but from your smartphone instead of web browsers like Google Chrome or firefox.

Being an online tool and top of that file transfer tool for sending large files users of WeTransfer are no strangers to bugs, glitches, or some strange errors during uploading or downloading files.

But what if you are continuously getting errors where WeTransfer is not working for you?

There are some common errors-

  • Unable to upload files using your mobile app.
  • Can’t upload a specific file using your web browser.
  • Can’t download the file from the server.
  • You are not able to connect to WeTransfer servers and seeing server errors like – 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error, 502 Bad Gateway, 503 Service Unavailable, or 504 Gateway Timeout.
  • The file that you are downloading or uploading is stuck at a certain point. For example, it stuck at 80% and was unable to proceed any further.

To Fix the WeTransfer app not working errors you have to follow these troubleshooting steps according to your OS or Device –

Fix WeTransfer not working issue on Google Chrome

Google Chrome is the most used and preferred browser for Desktops, Laptops any other kind of PC users all around the world.

Most websites and web applications are designed to keep that fact in mind.

and as a result, website issue is much rarer compared to less popular web browsers.

Despite that fact, some individuals may still encounter difficulties with WeTransfer.

If you experience issues while using WeTransfer on Google Chrome, following these troubleshooting steps can help resolve the problem for you –

Step 1: Pay Attention to the error code

Most of the time error code itself indicates the solution to the error.

Just read the error message carefully. Once you do that you might fix the problem by yourself.

Step 2: Check for WeTransfer Server outage

The WeTransfer server might be down right now at this moment today.

You can ensure all systems are operational or not by heading over to – WeTransfer.Statuspage.Io.

There you will be able to see uptime, server down, and outage issue of the last 90 days.

Be sure to check the Past Incidents section as well since it provides information about Scheduled maintenance and other server status relate information.

Step 3: Clear Chrome Caches, cookies & History

If WeTransfer Website working well and there is no server outage going on today, it could be some cookie-related issue on your browser.

Just head over to the history section clear all cookies, caches, and history, and close Google Chrome.

Open Chrome and visit the site again.

Step 4: Disable Chrome add-ons

Some of the chrome add-ons can cause disruption between the website and the final output it displays on your computer screen.

Fix the WeTransfer app is not working on iPhone or Android Devices

WeTransfer app is available on both the apple app store for your iOS devices and on the Google Play store for your Android smartphones and Tablets.

For Smartphone users it’s recommended to use a mobile application as compared to the web version which is better suited for your Desktop web browsers.

Troubleshooting Wetransfer not responding to errors on phone is very different from resolving a malfunction on your PC.

But don’t worry, as here we will also discuss the troubleshooting steps for fixing WeTransfer issues on your iPhone or Android phone.

Here is a step-by-step process to Fix WeTransfer app not working error

  1. First, check that there is no server-side issue going on. You can ensure this by contacting WeTransfer support.
  2. Reset the WeTransfer mobile app by clearing the app cache and data. Once it is done reboot your phone and try uploading the file again.
  3. You can also try reinstalling.
  4. If it still not working you have to contact the WeTransfer support team for more information.

Fix Wetransfer errors on MAC and Windows PC

WeTransfer App is available for PC and mac browsers as well. When it is not working on your PC, here is what you can do-

  1. For a free account, you can transfer up to 2GB of files and it’ll expire in 1 week. Limited capabilities could be the reason why you are not able to upload or suddenly can’t download files.
  2. Check for network connection. Obivisiously to either download or upload a file this website requires a constant Internet connection.
  3. Check for server availability too. There might be server outages, and maintenance issues going on right on.
  4. Refresh your browser by clearing all cookies, caches, and history. Revisit the site if that does not work you can also try another browser.
  5. Check the website using another internet connection. Your ISP might be blocking the website.
  6. Contact support if nothing works. You can contact them via email, Twitter, and some other available support modes online.

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Still not working? – Here are the Best WeTransfer alternatives for you

WeTransfer is one of the most popular online file transfer platforms to share large files between different devices, but it doesn’t mean that this is the only File Transfer tool available for you.

There are many great WeTransfer alternatives available, some of them are –

  • Massive.iO – One of the best alternatives and much faster it offers you large files of up to 100GB using your free account.
  • Jumshare – Another cloud file transfer website that offers you faster file transfer this offers the majority of a paid feature that WeTransfer charges for free to you.
  • Send Anywhere – Another great alternative that allows you to send and receive larger files up to 10GB from your computer.


There are some other bugs as well, that cause frustration and provide you no exact clue why you are getting it.

The good news is, we can identify the reason why you are having these WeTransfer errors for the large majority of issues.

And by following the step-by-step guide according to your operating system you will be able to fix WeTransfer App not working problem by yourself.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra

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