Xfinity Oops This Feature Is Not Working? – Reasons & Solutions

Xfinity Oops this feature Is Not working is one of the most annoying errors that Xfinity customers are having right now.

When this problem happens users will see this message on their TV screen which appears randomly or sometimes constantly.

Fortunately, there are certain troubleshooting steps that as a customer you can take to fix the problem on your own.

In this guide, we are going to talk about – Reason why you are getting the “Oops… Unfortunately, this feature is not working” error what you can do to fix this bug?

Xfinity Oops Unfortunately this feature is not working Error

Xfinity is a TV, Internet, Smart Home, and security provider and offers lots of different services to its customers.

Just like with any other popular services, Xfinity customers also face some issues, bugs, and glitches sometimes.

On this blog CnbDaily, we have already talked about the Xfinity Stream app not working and the issue where Netflix not working on Xfinity in the past.

Issues like these are common it happens sometimes due to misconfigurations, network outages, temporary glitches, or bugs.

Unfortunately, there are not lots of dedicated resources indicating why you are seeing errors like – “oops… Unfortunately, this feature is not working”.

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However, as per suggestions from Xfinity supports, here are some troubleshooting steps you can follow to fix this and other similar issues on your Smart TV or mobile applications.

This Article is largely dedicated to this problem where you are seeing this kind of error message indicating that a particular feature is not working for you on your device.

Why you are seeing Oops this feature is not working error on Xfinity?

As per issues reported by some of the Xfinity customers (Who are having this problem) – they are seeing this message on their screens –

“Oops…Unfortunately, this feature is not working”

This message won’t leave their TV screen even tho they are not having any other issues at the same time.

Sometimes it might have paired with Audio, Video, or any other issues during the streaming or accessing particular content on your TV.

While this error message suggests feature inability for the user, it is mostly due to hardware or cable-related issue.

It could also be due to an Outage, temporary server glitch, or other similar reasons.

How to Fix Xfinity Oops… Unfortunately, this feature is not working

In order to fix Xfinity Oops… Unfortunately, this feature is not working error on your Xfinity Box, you have to follow this step-by-step guide-

Check the connected cables

Check the cables that connect your set-top box to your TV, and make sure they are not faulty.

Also, unplug your cable box power cord and plug it back in to reboot your Xfinity cable box.

If the problem is due to cables, this will fix this feature not working problem for you.

Check server outage in your location

This issue could be due to the Xfinity server being down or a server outage in your area.

Xfinity.Com provides you outage status map which you can use to identify any server outage in your location.

You need to head to the Xfinity status map page, enter your location, and outage information will be displayed to you.

If there is an outage in your area, you will be able to see it there.

Try soft reset by rebooting Xfinity Box

Some issues just appear briefly on your TV.

These kinds of problems can be fixed by rebooting both your TV and Set-top box.

Reset Xfinity Cable box to factory default

When the problem can’t be fixed by power cycling your cable box, you can try hard reset by resetting it to factory default.

This will remove all updates and customizations that you have made and will set your streaming box as new.

To reset your Flex streaming box while you power on the box hold the WPS button for at least 10-15 seconds.

When the LED light will change to amber the disaster recovery image will launch. You can start by updating the firmware.

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Contact Xfinity customer support

Xfinity customer support exists to provide help and support to customers.

If you are having any issues related to your Xfinity services you can head over to the Xfinity support page.

Other FAQs

How to Reset Xfinity Cable Box?

You can try soft resetting the Xfinity cable box by restarting your set-top box. You can also complete the factory reset of your Flex streaming TV box by following this troubleshooting guide.

Why I am seeing Oops we had a problem please try again error Message?

This could be due to any reason that interrupts streaming on your TV. The good news is most of these issues are temporary and you can fix them by reloading the app.

Why Comcast DVR is not working for Me?

There are many reasons why Comcast DVR would not work for an Xfinity customer. Following this Xfinity support article might help you fix if you see there seems to be a problem with the DVR service.

Why There is sound on Xfinity but no Picture while streaming?

This indicates either problem with your Cables or a server-related issue. If issues with cables you can try unplugging and plugging them back in.

By Following this guide You can fix Xfinity Oops This Feature Is Not Working error on your Cable box.

But even after following all the troubleshooting steps issue might still persist.

If that happens to you, you can try customer support to shade more light on this problem.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra

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