Is your Poco X2 Camera not working after Update? This bug was introduced last year and from then to this date it affected a large number of POCO customers. Fortunately, the company has already provided a quick fix that works for most of the users.
In this guide, we are going to discuss What exactly is Camera stopped working error is and how you can fix this problem following 2 different solutions.
What Exactly Poco X2 Camera not working issue is?
On one fine summer evening of the year 2021 in the month of June, everything was working fine except the main camera for some of the Poco X2 smartphone users.
The issues that they are having was quite different, usually, the smartphone camera stops working due to manufacturing defects, hardware issues, or if you drop your phone from a considerable height accidentally (or willingly in the case of some YouTubers).
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But here in our case Camera in Poco X2 stopped working after the last update.
The issue was that update only affected the rear camera of the phone and the other camera was working fine.
It seems like at the time the “Poco X2 Camera not working” also affected third-party application such as Snapchat, Instagram, WhatsApp, or any other application which use your phone’s camera to capture photographs.
Straight to the point, after getting lots of complaints from customers Poco support provided a quick fix for this issue.
But now almost a year later Poco camera stopped working after the update issue still haunting some of the X2 users.
That’s why, In this article, we are going to talk about the very same issue and what troubleshooting steps you can follow to fix this error so you can get back to taking beautiful pictures.
How to Fix Poco X2 Camera not working
Having this camera issue suddenly just after updating your smartphone is unfortunate, but by resetting your Camera app you can Fix Poco X2 Camera not working issue on your own.
There is one other fix that you can try, here is the detailed instruction on how to resolve this issue –
Fix 1: Reset the default Camera app
This quick fix was provided by the POCO India support, due to a large number of complaints from Indian customers.
Here are what troubleshooting steps you have to Follow –
- First, locate the Camera app on your phone’s home screen or app drawer.
- Tap on the Camera app icon and hold it long enough till you see options.
- Tap on App info which will lead to your camera app settings page.
- Under “Storage usage” hit both the “Clear data” and “Clear cache” options one by one.
- Exit the settings clear all app windows and reboot your phone.
Once your POCO X2 phone is rebooted successfully, check your phone’s rear camera and ensure it is working again.
If it is still not working, you have to lodge a complaint and visit the nearest POCO service center with your phone.
See the Fix 2 heading for more information on How to lodge feedback.
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Fix 2: Report and get Support from the POCO service Center
When Resetting the Camera app cache and data doesn’t fix the POCO X2 camera for you, you have to visit their official service center in your area.
Before visiting the POCO service center you can also report the issue on Semices & Feedback app by uploading your Camera logs.
Once it is reported, take a screenshot of provided feedback ID and visit your nearest service center.
