SBI Yono Lite App Not Working: Validation, UPI, SB001, Login & Support

Is SBI Yono Lite App not working, and you are constantly bombarded with errors like – trouble login, validation, registration error, UPI failed, SB001 technical error?

If yes, then don’t worry, since here we are going to see how you can fix those issues in a few simple steps.

How to fix SBI Yono Lite app not working issues?

Yono SBI App not working

Both Yono SBI and Yono Lite SBI are official banking applications for the State bank of Indian customers.

Suggested: iMobile App not working

Despite a few features and differences both of the application offers almost the same features.

Furthermore, if you are registered for internet banking you can use any or both applications.

Both applications offer the same set of features and both of them have some issues.

So in case, the Yono Lite SBI app is not working on your Android or iPhone properly, this post is for you.

Here I am going to show you how to fix various errors and issues related to those apps.

Yono SBI App login problem

Once you set up Yono app on your phone during the setup it will ask you to create an MPIN.

MPIN is required every time you open this app.

So make sure to remember it.

In case you forgot your Yono MPIN you can recover it.

Another option is obviously to log in using your internet banking User ID.

However, you can easily recover your MPIN by following:

  1. Open Yono SBI App, click on “Can’t Login” link and click ok.
  2. App will ask your Internet banking User ID and password.
  3. Tap on menu icon > Service request > Choose “Manage pin” under emergency section.
  4. Under security tap on “Remove MPIN”.
  5. Confirm your credintilas and you will redirected to the home page.
  6. Now you will see option set MPIN.

Unable to process due to validation error in Yono SBI

At the time of registration or opening an account, one of the following errors might appear on the screen:

  • Unable to process due to validation error.
  • Resident authentication failed.
  • Unable to process you request this time.
  • Data entered by u resembles with an existing application.

You can watch this video from Nitin TNS Green where he explained how to fix this problem:

If that does not work, the only option left is to visit the nearest SBI branch to resume your application.

SBI Yono App registration not working

In order to use the service offered by Yono you first have to follow throw registration.

Once you are registered on this app you can start using this online banking app.

But some users are not able to register on this app.

The most common culprit behind this error is a technical error.

You can check this guide on How to Register on Yono App.

SBI yono App not working after Update

Developers update apps to make them more user-friendly, introduce more features, and make apps more stable for users.

But that’s not the case everyone. Sometimes new updates introduce you to new bugs.

If that happens in your case you can try uninstalling and reinstalling this app and see if that fixes the issue.

Otherwise, you have to wait till developers drop another update where they fix the issue.

How solve sb001 error in Yono app?

SB001, SB002, SB003, SB004, SB005, and any of those kinds of errors appear due to technical difficulties.

If we went to define those technical difficulties we would find tons of different things.

But basically, it comes to this, this kind of issue is caused due to one of the following reasons:

  • Trouble connecting to network.
  • You haven’t provided sufficient permission.
  • Can’t send SMS from choosen number. Simply SMS pack is not activated on your number.
  • Entered wrong mobile number.
  • and some other couse along those lines.

Here is what you can do to fix those technical errors:

  1. Make sure that you are able to send SMS from the choosen number. Recharge with any number which offer you SMS along with data.
  2. Long tap on Yono App, Choose app settings > Storage usae > Clear app cache and data.
  3. Press back button and tap on force stop.
  4. Reboot your device.
  5. Tap on Yono app again and follow thru registration process again.

UPI in SBI Yono App not working

Similar to most other financial banking application Yono also provide you UPI.

Using UPI you can transfer money to anyone instantly.

UPI allows you to transfer money, pay bills, shop online, pay in shops, and more.

If you want to do UPI transactions using this app first you need to create a UPI ID.

Sometimes UPI does not work.

This problem is not with this app only but other apps as well that offers UPI payment solution.

UPI is not the problem here, if UPI is not working currently it means that the bank is currently having a server issue.

In that case, all you can do is wait or use another bank to initiate a UPI transaction.

Another thing worth checking is that UPI is enabled in the profile section of this app, otherwise, it would not work.

Contact SBI Yono Helpline

Yono is a Product of the State bank of India.

So when you need any assistance related to this app or your Yono account you can dial the SBI helpline number.

Here are the SBI Customer support numbers:

  • SBI toll-free helpline numbers: 1800 1234, 1800 11 2211.
  • Other Support Number: 080-26599990 (Charges apply).


How to Activate Yono SBI App?

You can activate this app using your internet banking credential using “Account Details” and “ATM Card”. You can check this guide for more information.

Why My Yono SBI App is not working?

From server outages to account-related problems this may not work due to a number of reasons. Please check the error code you are getting and follow this troubleshooting guide accordingly.

What is the SBI Yono Helpline number?

1800 1234 or 1800 11 2211 is the customer support number you can contact if you need any help related to your State bank account.

Can I use Yono without internet banking?

If you do not have Internet banking credentials you can use your Debit card to create a temporary internet banking password.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra

See What Others are saying

Join the conversation