Starz app not working? – How to Fix Loading, Subscription and Other Issues

This article focuses on Why is STARZ app not working on your Android, iPhone, or Smart TV. We are also going to share some tips to troubleshoot some of the common issues such as – code 401, buffering, playback errors, locked content, and loading issue on various devices.

How to Fix STARZ app not working error

Starz App not working

STARZ app is a pretty popular online movies and TV series streaming application that is just like Disney Plus App, NetFlix, and Hotstar App & Prime video this App also provides you with thousands of hours of content online.

Starz mobile app which is part of Starz network offers you a wide range of movies, and TV shows on your Android, iPhone, or Smart TV.

As you are already aware that this is an online media streaming application that is free to install but in process of enjoying the content you need a premium subscription.

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This Application is available on Android and iOS devices on the official App store and offers premium Subscription plans.

Just like its rival media streaming platform – Netflix, this also offers you Ad-free streaming, a feature to download content on your device, and the power to stream content on multiple devices with a single account.

For new users, a Starz subscription is available at only $3 if you buy 6 monthly subscriptions.

Here are some of the features that you would like in this app-

  • Feature to download your favorite movies or TV series.
  • There are no ads that Interrupt you During Bing watching. Just tune into it once and enjoy it as long as you want.
  • You can stream up to 4 devices simultaneously.
  • The app is available not only on Android & iOS but you can also stream on your Smart TV, Firestick, or even computer.
  • Contents are available in HD and 4k. If you prefer to watch on SmartTV with 4k Support you will enjoy your favorite shows on it.
  • This application is officially available for 19 countries in the Middle East and North Africa.
  • It also has Exclusive content which is available on this App only.
  • It offers you the Premium Subscription for Free under the Trial period for the first 30 days. If you are a new user and not sure that you should use this Application you should start with the free trial.

This is an amazing service there is no doubt about it, but what about when is the STARZ app not working?

If you are having any issues with STARZ mobile or Smart TV app most of the time you can resolve it easily.

That’s why here in this guide we are going to focus on Why the STARZ app is not working, and how to fix these errors.

Starz not working on Android or iPhone

Here is general troubleshooting that you can follow to fix Starz issues on Android or iOS mobile devices –

  1. Force close Starz and all its instances and try reopening the app.
  2. Try rebooting your phone and using the app again.
  3. Check if the there is the latest version is dropped on the app store.
  4. You can try wiping out the app cache & data.
  5. Sometimes Starz server is down and its nothing to do with your phone. In that case, you just have to wait till the problem is fixed.

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Playback and Issue in loading content

Playback, Buffering, blank pages, or error loading content happened either due to slow internet or some kind of server issue.

When you are unable to load a movie or tv show first thing you had to check is your internet connection.

If you are getting poor speed, this app will simply not work properly.

As mentioned another reason this might happens is because of a server down, server glitch, or any other server-related issue.

STARZ Subscription not working

You need a premium subscription to access the content available on this app.

However, sometimes users who have paid plans are unable to access the content.

If the app is asking you for subscribing to the premium plan even when you already paid for the subscription, it is an issue related to cookies.

It might happen due to one of the following reasons-

  • You logged out or the app logged you out for some reason.
  • You have log in using a different account.
  • There is some issue related to cookies.

To resolve the subscription not working issue first you make sure that you are logged in using the right email id.

Second, you can try clearing out the app cache and history if you are using an Android device.

You can straight up uninstall and reinstall the app also.

This will clear out the cache stored locally on your device and you can start fresh and log in again.

Why is Starz not working on my Computer?

Starz.Com is the official website that you can use to stream content on your Laptop or Desktop PC.

Most of the time you are able to access this website easily from your web browser.

But some users are reporting that they are not able to access this website on a particular browser.

This seems like an issue related to cookies or caches.

Here is what you can try to clear cookies-

  • Head over to Starz.Com using your web browser.
  • If the website is loading fine, there is nothing you have to do.
  • But in case the blank page is showing or there is some error you can try clearing cookies for that specific page.
  • On Chrome: Click on the lock icon on the left side of the website address > Cookies and remove each one by one. Also, check in browser settings that cookies aren’t blocked.
  • On Firefox: Click on the shield icon, and turn off enhanced tracking protection.

If nothing works you can try another browser.

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Starz App not working on Fire Stick and Smart TVs

For Amazon Fire Stick, Android Smart TV, and Apple Smart TVs not working issue, you have to follow this troubleshooting guide step-by-step until the issue is resolved-

  1. First, try power cycling both your devices and modem.
  2. To power, cycle closes the app, and unplug your TV (Firestick, if you are using Firestick). Also, unplug the internet router/modem.
  3. Wait for a minute and plug the cables back into the power socket.
  4. Open the app again and check if the problem is fixed.


Why is the Startz app not working on Samsung TV?

The most common reason is device incompatibility. First thing you can insure that you have installed the application from the official Samsung app store and second check that your Samsung Smart TV is compatible with this app. Some of the older Samsung TVs which are working on older OS are simple, and not compatible with the latest versions.

Why is Starz App not working on my smart TV?

There are many reasons why is Starz not working on your Android or Apple smart tv. Sometimes rebooting the device might help. Also, confirm that you have installed this app from an authorized source.

Why is my STARZ app not loading?

The problem might be with your network. If the internet is slow, you will face buffering or loading issues.

Why Does Starz app keep saying playback error?

It happened due to an Internet issue, a Temporary server glitch, or another reason. The best thing you can do is force close the app and try again. If that doesn’t work, follow the troubleshooting guide to fix some common issues.

Why is some content is locked on STARZ mobile app?

Some of the content have restrictions. If you are not subscribed to those movies or series, it will show you a lock icon. However you are sure this is due to some error, You can try uninstalling and reinstalling the app. Most of the time it works. If that doesn’t work try contacting customer support.

What is code 401 on STARZ?

According to the latest tweet from @STARZHelp, Code 401 indicates the app cannot find servers. They recommend unplugging the internet mode and TV and plugging them in again after a minute or two. This will reset the token stored on the app.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra

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