Suncoast SunMobile which is also known as Suncoast Credit Union app is not working quite the same as it was previously.
Customers who are using this mobile application are reporting issues such as – Biometric login not working consistently, Crashing, Freezing, the app staying at the loading screen, not opening, and becoming buggy sometimes when using it.
While these are only a few of the most common errors there are many more problems faced by users.
That’s precisely why we’ll be delving into How to Fix the Suncoast Credit Union app not working in this article.
How to Fix “Suncoast Credit Union app not working” issues
There are many Suncoast Credit Union apps not working issues which impact a significant user base.
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Here we are going to talk about a few of the most common errors and what troubleshooting steps you can follow to fix these issues –
Biometric login is not working consistently
One of the most reported with this app is the Biometric login not working consistently.
This provides you functionality to unlock this app by using your fingerprint and you can use this login method instead of using a login ID and password.
But the Biometric login method doesn’t work flawlessly here.
Sometimes when this option is enabled users need to enter their login password.
For now, this issue hasn’t been addressed by developers and there is no workaround for this problem.
Solve “Unexpected network error”
Another issue that is commonly faced by Suncoast Credit Union Android app users is – an Unexpected network error.
According to complaints from users, this happens multiple times even sometimes in a consistent row.
Here users get an “Unexpected network error” when they try to view their transaction, transfer funds, or log into the app.
There is no permanent fix for this issue, however, cleaning the app cache and data and rebooting the phone sometimes fix the problem albeit only temporarily.
Suncoast SunMobile notifications are not working
The reason that SunMobile notifications are not working is that this app (for now) isn’t offering any push notifications for anything.
If you have used any online banking mobile app in the past, you probably know whenever you deposit, transfer, or receive any money you will get a push notification from that app.
But this is not the case with the Suncoast app, since developers haven’t added this feature in the app.
Issue while making mobile deposits
Mobile deposit is an integral part of any mobile banking application since it allows you to deposit money from a Cheque to your bank account without visiting the bank.
You can just scan and do the process from the mobile banking app and money will be deposited in your bank account.
However, with the Suncoast Credit Union app mobile deposits are not working properly.
Some users have reported that when they try to scan cheques using this app to make mobile deposits, the picture will come out blurry every time.
This happens regardless of Camera Quality, distance, or lightning, and as a result users are not able to proceed any further to deposit money.
A possible workaround for this could be trying multiple times.
But considering this issue does happen due to a bug in the mobile application itself there is no possible way to fix this permanently.
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How to fix app crashes, not loading, or auto-close
Other than network, biometric, server, login issues crashes, app closing automatically, auto shutdown, not loading, stuck at the loading screen, and frequent crashes are the most faced issues that it’s Android app users.
Fortunately, you can fix these issues by either refreshing, resetting, or reinstalling the app.
Here is How to troubleshoot Suncoast SunMobile issues –
- First, tap on this app icon and hold till you see the setting option pop up.
- Tap on “App Info” or similar settings and click on “Storage” on the app settings page.
- Hit Clear data and Clear Cache one by one.
- Reboot the phone. Open the app, log in again, and see if these issues still persist.
- You can also try uninstalling and reinstalling the mobile app.
