Truist App not Working: Server, Crash, Bugs & Customer support

Is Truist App not working on your Phone? Is it constantly glitching, crashing, or showing you any kind of error. If you are facing any issues including payment errors, mobile banking service is currently unavailable, connection timeout and more this post is for you, where we will discuss how you can fix each of these errors.

Why Truist app not working?

Truist app not working

Customers of the Truist Bank are already aware of the fact that Truist is an American financial corporation and bank holding company that was formed in the year 2019.

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This financial institution was a direct result of a merger that happened between BB&T, Trust company, and SunTrust banks.

As of now they have more than 2781 branches in 15 states in the united states of America.

Other than banking they offers various different financial services including mortgages, insurance, and asset management to their customers.

Truist app is the official mobile app of Truist financial corporation for account holders.

It is made available for the account holder to facilitate a better banking experience on mobile phones.

Account-holders can control their finance plan from anywhere on their mobile phone.

It allows you to perform everyday banking tasks with ease.

Here are a few of the online internet banking features available on this banking app-

  • Account holders can check their account statements in detail.
  • They can set when and how they want to receive banking-related alerts.
  • Checks, Debit, Credit cards, and other supplies can be ordered directly.
  • Card lock facility available. It is very helpful if you want to avoid misuse of your debit/credit card if stolen or lost.
  • Quickpay Zelle Payment is available, just like other popular banking apps.
  • Biometric protection option to safeguard app from unauthorized access.

Apart from all those above-mentioned features, there are tons of other online baking options available in the Trust mobile banking app.

How to fix Truist App not working?

Here is the process that you need to follow in order to Fix Truist app not working issues on your phone –

Check if the server is down

First make sure that the server is not down, offline, or simply under-maintenance, right now.

You can check Truist Server status on the official Twitter page or contact customer support.

Clear cache and Data

Update this app to the latest version available if you are using the older version. Furthermore try “Clearing cache and app data”.

You can do it by tapping and holding app icon > storage and clean app data and then clean cache options.

Once you clear cache reboot your phone and login in the app again see if everything works correctly.

In case of login error

If the error is related to login Reset your password and try again.

If nothing works

If nothing works, you can contact customer support by email – at

Truist bank customer service

Contact Support

Hopefully, this guide will fix the issues for you.

However, it can not fix all of the problems.

Errors like mobile banking service are currently unavailable, Server timeout, Connection timeout, bugs, and glitches are simply out of users’ control.

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if you are facing errors like that it is better to contact official customer support for help.

Luckily, there are multiple ways you can contact support.

Here is their bank customer support information-

  • Customer care Number: 800-BANK-BBT: 800-226-5228.
  • Customer care email:
  • Official website:
  • Contact us form: Visit Site.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra