IHSS Website not working? Here is Why and how to solve it

Are you having trouble accessing the IHSS website? Unfortunately, some of the HSS/WPCS providers are having IHSS Website not working issues such as – taking too much time to load, being stuck at loading, unable to login into their accounts.

If you are having these issues as well you don’t have to worry since this article covers why this site is not working for you and how to fix these issues with a few simple-to-follow troubleshooting steps.

A little bit about IHSS Etimesheets

Fix IHSS Website not working

You probably already know about the IHSS program, The official website – Www.Etimesheets.ihss.ca.gov is not only designed to provide you with information about the In-Home Supportive Services program in California But for those also who are eligible to take part in this program as well.

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The official portal offers the following benefits –

  • IHSS/WPCS providers (Who have already registered) can log in to their accounts to view their timesheets and current payment status online.
  • Submit their timesheets and can easily request additional timesheets.
  • Enroll in direct deposit. It’s just easier to opt-in for direct deposit instead of the traditional payment method.
  • They can claim their sick leave if they are not feeling well.
  • There are a few other features and benefits, which you can explore in the dashboard, once you have logged in to your account.

But you will be able to use all these options only if you are able to access the website.

There are multiple reports indicating that the IHSS website is down or not responding.

Why IHSS Website is not working or Down right now?

Maintenance, Upgrades, or Server outages are the most probable reasons, other than that cookies/cache or connectivity issues with your network are also common reasons why the IHSS website not working for you.

IHSS Website which stands for In-Home Supportive Services and can be accessed from the URL: https://www.etimesheets.ihss.ca.gov seems to be not responding and not working properly for the last few days.

The reason Why IHSS not working for your might be different from the reason why it’s not working for others unless this is due to some sort of server outage.

How to Fix IHSS not working issue

Here are a few troubleshooting steps which you can follow to fix Fix IHSS website not working issue –

Check Maintenance, Upgrades, or Server outage

The IHSS site server down is the most probable reason why you are unable to access a website.

Check for any scheduled Maintenance mail or notification that you have received recently.

Furthermore, you can also ask other users on the IHSS reddit forum if they are having the same issue as you.

If the answer is yes, it is most likely due to Server, or technical glitch.

You have to wait if the issue is related to the server.

Fix Issues with your web browser

While the server or technical glitches are commonly responsible for websites not loading on your computer, there are other factors that can also come into play.

For example, issues with cache or cookies in your browser can also prevent a website from loading properly.

Other than that there could be a browser extension that is responsible for the broken functionality of the website.

If you suspect this is the case, first you can try disabling your browser extension one by one and see if that fix the issue.

Also, close all tabs on your browser and clear history and cache.

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Troubleshoot connectivity problems

Are you experiencing issues accessing only the IHSS website or are other websites affected as well? If the latter is the case, it could be due to a problem with your internet connection.

Just check your network and ensure that you are receiving a consistent and proper speed.

Fix issues with your account login

Some of the users are having issues where they can access the website without any issues but are having trouble logging in to their accounts.

The most simple explanation for it is that you might be entering the wrong login credentials.

Check your password and username and try again.


How to fix the IHSS website when it stuck at loading or taking forever to load?

Check for any ongoing outage, if there is no outage clear your browser caches & history and see if that fixes the not working issue for you.

How to contact support when I am having an issue with this portal?

If you are having any issues with their portal you can call Electronic Timesheet Help Desk at 1-866-376-7066.

Why does it take so long to get paid from IHSS in California?

This is because of the multiple factors that come into play when your payment is generated. These factors include mail time, timesheet processing, verification and finally printing of your paycheck. You can minimize this time by enrolling in direct deposit on the official website.


So in short, IHSS not working for you because of technical glitches, maintenance, internet connection issues, or sine issues browser problems. But by following all the troubleshooting steps mentioned in this article, you will be able to fix most of the issues related to this website.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra