For few users Nj Transit App not working? and they are getting Server timeout, connection error, error logging in their account. If you are having these glitches or bugs as well, this post helps you fix these and few other errors in few simple steps.
Nj Transit App not working? – How to fix various errors
Nj Transit app makes your travel easier.
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It is a mobile ticketing platform that allows you to book tickets for your travel throughout New Jersey to New York and Philadelphia.
Unlike the traditional method where you have to book tickets offline here using this app you can buy tickets anytime whenever you want.
This app not only offers you Bus tickets but you can also check Schedule information like bus arrival or departure time.
Here are some of the other features of this app that you may like:
- Using MyTix mobile ticketing you can book your Rail and bus tickets online.
- Easily check arrival or departure information.
- Trip planner feature learn and suggest travel destination for you.
- Offers tools such such MyTix, Rider Tools, MyBus and DepartureVision that makes traveling easier.
However, here we are not going to review this app but discuss what to do when My Transit app not working.
Why is My Transit App not working
Here is one of the reasons why the My Transit app not working:
- It could be server related glitch or server might be down right now.
- Error could be due to your network connection.
- App might not updated to the latest version.
- Probably you haven’t provided sufficient permission during installation.
- Other reasons like app incompatibility, corrupted app cache, glitch in app itself and so on.
Some of those errors can be fixed by the user easily, some of them fix by themselves if you wait enough time.
And there could be errors that might be in-app itself which can’t be fixed by the user.
That kinds of errors could be only fixed by developers.
Here in this article, we are going to focus on the errors that you can fix on your own.
If you can’t fix some errors it would be better if you contact Nj Transit Customer care.
Failed to connect to Server
This is a server issue that might appear due to a glitch in the server or in if Nj Transit Server is under maintenance.
If that’s the case all you need to do is wait till they fix the issue.
This kind of issue appears for a large number of users.
You can contact New Jersey Transit by Twitter – @NJTRANSIT.
On that official Twitter handle under the tweets and replies section, you can check if other users are having the same issue.
If there is a big problem going on that affects a large number of users they usually inform you there.
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Server Connection timeout
This is also another server-related issue but it usually appears briefly during using certain features.
Most of the time this kind of issue will disappear shortly after some time.
What you can do here is close this app and all its instances, reboot your phone, and check again.
Nj Transit app not logging in
After you Download and Install Nj Transit on your Android or iOS phone first thing you need to do is log in to this app.
If you are a new user you need to register first.
Once you register and get your Login ID and password you can easily login into your account.
But if you are having a login problem it could be due to the wrong password or ID.
Just in case you are not sure about your User ID or Password you can reset your account by forgot password link in-app.
Or you can visit https://www.njtransit.com/users/forgot-password.
There you have to enter your registered email address.
How to Contact NJ Transit Customer service?
You can find all of the NJ Transit Customer support contact information on the official website- https://www.njtransit.com/contact.
Here is some of the important contact information to contact customer care number:
- Customer Care Number – 973 275-5555, call between 8:30 am to 5pm daily.
- Contact via email – njmtix@njtransit.com.
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FAQ
Is NJ Transit available 24 hours?
They are open from 8:30 am to 5 pm If you are to book a ticket, the mobile application is the best solution for you.
Does Nj Transit go to Jersey city?
Yes this app offers travel throughout New Jersey to New York and Philadelphia
Do Nj Transit employees ride free?
Under the employer programs of new jersey transit corporation, some of the employees receive a free monthly pass. Using this pass they can use free bus rides.
How to use the NJ Transit app?
This app is much easier to use. If you want to check the schedule tap on schedule. If you want to book a ticket just tap on Buy ticket.
