PNC App not working: Network, Server, Maintenance & Customer Service

Is the PNC app not working? If you are getting errors like Server down, app crashing, can’t deposit cheque and you are not sure what to do, then this post is for you.

PNC App Not Working

PNC mobile app is your personal internet banking and virtual wallet application for maintaining and managing your bank account online right from your phone.

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This application is for PNC account holders. By using this online banking app you can-

  • Check your account balance and all of the recently initiated transactions.
  • This app supports Zelle, using this feature you can easily send or receive money online.
  • Deposit your cheque online just by using your mobile phone.
  • You can initiate an account-to-account fund transfer.
  • Pay your bills online. You can also set recurring bills to pay your bills automatically next time.
  • Access and Manage your PNC Credit, Debit, or Smart Access card.

Is PNC App not working for you on your phone?

Here in this guide, I am going to show you various errors related to this app.

How to Fix PNC App not working

Troubleshooting the not working error mostly depends on what kind of error you are getting while accessing the PNC app.

It could be fixed easily by the user or it could not completely depend on what error you are getting.

For example, if the problem is cache-related you can easily fix it by force closing and reopening the app.

But that will not work if the issue is caused by a bug inside the app.

For General issues like app crashing, network error, app not responding, blank screen, white screen, or similar issues you can follow this troubleshooting guide-

  1. First, Make sure to check you are using the latest available version. Update it there is a new update available.
  2. Check your network. The problem could be slow internet.
  3. Force close the app and all its instances and reopen the app after at least 10 seconds.
  4. Check if it’s working, if not you can try to clear the app cache and data.
  5. For Android tap and hold the app icon till you see the setting, there is the storage setting clears out the app cache and data.
  6. For iOS, you can try reinstalling the app.
  7. Reboot your phone and check if the app is working.

If the issue is still not fixed check below for specific errors.

Some problems can’t be fixed by the user alone, so make sure to contact the app developer via email –

For banking-related problems, you can contact PNC Customer care.

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PNC Mobile App Network Error

Network error is usually not caused by the app but because of your internet connection.

If you are getting errors like trouble connecting to the network, the device offline, the screen loading indefinitely, or the app is taking too much time to load a page.

It’s most likely an issue with your Wi-Fi or mobile network.

Check your internet connection and speed, and if it is not working properly switch to another network.

PNC Scheduled Maintenance and Server Outage

PNC financial services have a dedicated page where you will get a current and upcoming update about Scheduled Maintenance for Online and Mobile Banking.

You can also check the official Twitter support page @PNCBank_Help to confirm if there is any server error going on.

You can visit the PNC update center by heading over to this link –

PNC Mobile Deposit not working

Like most Internet Banking applications, the PNC app also allows you to Deposit your Cheque from your mobile phone.

Using this feature you can easily deposit cheques and don’t have to visit the bank.

You can also deposit checks using PNC DepositEasy ATM too.

However, to make mobile deposit work make sure to-

  • Endorse your cheque for a mobile-only deposit. If you didn’t do this your cheque won’t be cleared from the mobile app.
  • Make sure that your phone camera scans the cheque properly.

Failing to do any step while submitting a cheque will result in an error.

So make sure you follow the process carefully as per bank instructions.

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PNC Online Customer Service Number

If you are having issues related to a mobile application you can contact the app developer via email –

But in case the issue is more tilting toward online banking like money deduction or something like this it’s better to contact PNC online Customer service number.


Is PNC Customer Service available 24/7?

You can contact PNC customer support only during working hours. It’s available every day of the week. for weekdays you can call from 7 am to 10 pm and for weekends you can call from 8 am to 5 pm ET. So now it’s not available 24/7.

How to Login to PNC Virtual Wallet?

You can access the Virtual wallet by PNC using either the mobile app or the official website.

What are PNC Customer Service number working hours?

If you are calling PNC for your personal banking account you can call Monday – Friday: from 7:00 am. to 10:00 p.m. ET and Saturday – Sunday: from 8:00 am to 5:00 pm ET.

Why is my PNC mobile app not working?

The not working error on this mobile application isn’t for the sole reason. It could be any reason, pay attention to the error code that you receive, and following this troubleshooting guide you can fix the issue (most of the time).

Is PNC Server down right now?

If you want to check if the servers are down then you can visit to get a Scheduled Maintenance update.

Sarvin Batra is the Main Author, Editor at CnbDaily. He is an Expert in Tech especially Related to mobile phones, Android applications and Their uses. You can Connect with him on His Twitter Profile @SarvinBatra